Last Updated: 21-08-2024

Welcome to ProMed Claim (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any other digital platforms we offer (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Use of Services

• Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
• Account Registration: Some of our Services may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Prohibited Conduct: You agree not to engage in any activity that may disrupt or interfere with our Services, including but not limited to hacking, transmitting viruses, or engaging in illegal activities. You also agree not to use our Services for any unlawful purpose or in violation of any applicable laws or regulations.

2. Medical Billing and Coding Services

• Service Scope: ProMed Claim provides medical billing and coding services, including claim submissions, payment processing, and account management. We work with healthcare providers, insurance companies, and other relevant parties to facilitate these services.
• Accuracy of Information: You are responsible for providing accurate and complete information necessary for us to perform our Services. We are not liable for any errors or delays caused by the provision of incorrect or incomplete information.
• Service Modifications: We reserve the right to modify or discontinue any part of our Services at any time without notice. We are not liable for any consequences resulting from such modifications or discontinuations.

3. Fees and Payment

• Payment Terms: Fees for our Services are outlined in the applicable service agreement or order form. You agree to pay all fees and charges in accordance with the terms set forth in the agreement.
• Late Payments: Failure to pay fees on time may result in the suspension or termination of your access to our Services. We reserve the right to charge interest on overdue amounts as permitted by law.
• Refunds: Refunds, if any, will be provided in accordance with the terms specified in the applicable service agreement or order form.

4. Confidentiality and Data Protection

• Confidential Information: Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared in the course of providing and receiving Services. This includes, but is not limited to, patient information, business strategies, and financial data.
• HIPAA Compliance: ProMed Claim is committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement necessary safeguards to protect the privacy and security of Protected Health Information (PHI).
• Data Security: We employ industry-standard measures to protect your data from unauthorized access, loss, or disclosure. However, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure.

5. Intellectual Property

• Ownership: All content, software, and materials provided through our Services, including but not limited to text, graphics, logos, and images, are the intellectual property of ProMed Claim or its licensors. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
• Trademarks: All trademarks, service marks, and logos displayed on our Services are the property of ProMed Claim or their respective owners. You are not granted any right or license to use any trademarks or service marks without the express written permission of the respective owner.

6. Limitation of Liability

• No Warranties: Our Services are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure.
• Limitation of Liability: To the maximum extent permitted by law, ProMed Claim and its affiliates, officers, directors, employees, and agents are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of our Services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
• Indemnification: You agree to indemnify and hold ProMed Claim harmless from any claims, damages, liabilities, costs, or expenses (including attorneys’ fees) arising out of your use of our Services or your breach of these Terms.

7. Termination

• Termination by You: You may terminate your use of our Services at any time by contacting us. Upon termination, you must cease all use of our Services and delete any materials obtained through our Services.
• Termination by Us: We may terminate or suspend your access to our Services at any time, with or without cause or notice. Upon termination, your right to use our Services will immediately cease.

8. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or related to these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in [Location], and the decision of the arbitrator will be final and binding.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

10. Contact Us

For any questions or concerns about these Terms, please visit our Contact Page.